Troubleshooting
Problem
When you create a new Service Request Record, for Work Center, a system message is populated.
Symptom
Logs will show:
Get Constructor not found exception Error- BMXAA4183E - Constructor not found.
Use database configuration to check the field class registered and ensure that it is valid and included in the deployment.
Null psdi.util.MXSystemException:
BMXAA4183E - Constructor not found. Use database configuration to check the field class registered and ensure that it is valid and included in the deployment. Null at psdi.mbo.Mbo.generateMboValueInstance(Mbo.java:965) at psdi.mbo.Mbo.getMboValue(Mbo.java:1182)
Document Location
Worldwide
[{"Type":"SW","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"ARM Category":[{"code":"a8m50000000CbPMAA0","label":"Work Centers"}],"ARM Case Number":"TS005699036","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.6.1"},{"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
18 September 2025
UID
ibm16456313