Troubleshooting
Problem
When test the Derby content store connection in Configuration Manager, testing failed
Symptom
From Configuration Manager, the error message is:
[ERROR]Content Manager failed to connect to the content store. The connection string is "jdbc:derby://vsydredhat3:1527/cm"
From the derby.log under /<C8>/logs/, there is error:
Thread[DRDAConnThread_2,5,main] (DATABASE = cm), (DADAID = {3}), Connection refused: Invalid
authentication.
[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Install and Config","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"10.2.2;10.2.1;10.2;10.1.1;10.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Historical Number
1039434
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Document Information
Modified date:
30 April 2025
UID
swg21370633