"Connection failed ... SQL Server Error: 772 ... SQL Server Error: 18 ... SSL Security error" when trying to create ODBC connection (for FAP)

Troubleshooting

Problem

Administrator is trying to create an ODBC connection (called 'FAP') for the Controller functionality 'FAP' to work.

During the creation process, an error appears.

Symptom

Microsoft SQL Server Login
Connection failed:
SQLState: '0100'
SQL Server Error: 772
[Microsoft][ODBC SQL Server Driver][Shared Memory]ConnectionOpen (SECDoClientHandshake()).
Connection failed:
SQLState: '08001'
SQL Server Error: 18
[Microsoft][ODBC SQL Server Driver][Shared Memory]SSL Security error

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.4.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
IBM Cognos Controller

Software version:
10.4.1

Operating system(s):
Windows

Document number:
1138114

Modified date:
09 May 2025

UID

ibm11138114

IBM Support

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