Troubleshooting
Problem
I.T. administrator launches 'Controller Configuration', and opens 'Database connections'. Administrator selects a connection, and clicks on the green tick ("test") icon.
An error appears.
Symptom
Connection failed
Details:
A network-related or instance-specific error has occurred while establishing a connection to SQL Server. Server is not found or not accessible. Check if instance name is correct and if SQL Server is configured to allow remote connections. For more information see SQL Server Books Online.
SSL Provider: The client and server cannot communicate, because they do not possess a common algorithm.
Client unable to establish connection
Encryption not supported on the client.
SSL Provider: The client and server cannot communicate, because they do not possess a common algorithm.
Client unable to establish connection
Encryption not supported on the client.
Document Location
Worldwide
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Document Information
Modified date:
09 May 2025
UID
ibm10885116