IBM Support

Connection to EA server failed

Troubleshooting


Problem

When we try to start the adapters, it was giving error as unable to connect EA server in the SSPcm monitor.

Symptom

Response receiver thread interrupted
Signaling all pending responses: count=0
Response receiver thread ended
Request sender thread started.
Waiting to read item from request sender queue...
[EAConnection] Connection to EA failed: No available port found in port range
[EAConnection] Connection to EA closed: No available port found in port range

[{"Product":{"code":"SS6PNW","label":"IBM Sterling Secure Proxy"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"3.4.3;3.4.2","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SS6PNW","label":"IBM Sterling Secure Proxy"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
17 December 2019

UID

swg22002974