Troubleshooting
Problem
Connection to CA 11 DQM(Dynamic Query Mode) package datasource from Transformer 10.2.2 prompts for database password and loops, reprompting for the credentials. Altough the database signon information is stored it reprompts and even after providing the right credentials it still keeps reprompting till you hit cancel.
Symptom
Below is the screenshot of the new model creation wizard that gets invoked after creation of new model. The datasource signon information although provided accurately(and saved in datasource connection signon) keeps looping and reprompting for credentials.
[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Transformer","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.2","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg22006860