Connection adapter error with a function due to a missing protocol

Troubleshooting

Problem

A connection was not established and an error, "No connection adapters were found," was seen in the logs, when the Fortigate function is configured without the use of a protocol.

Symptom

The Fortigate functions would not work.

The following error was printed to the logs.

2023-01-05 15:09:10,795 INFO [decorators] [fortigate_get_addresses] StatusMessage: Starting App Function: 'fortigate_get_addresses'
2023-01-05 15:09:10,796 DEBUG [requests_common]   timeout: 30
2023-01-05 15:09:10,796 DEBUG [requests_common]   url: <IP ADDRESS>:8443/api/v2/cmdb/firewall/address
2023-01-05 15:09:10,796 DEBUG [requests_common]   method: get
2023-01-05 15:09:10,797 ERROR [requests_common] No connection adapters were found for '<IP ADDRESS>:8443/api/v2/cmdb/firewall/address'

Document Location

Worldwide

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Document Information

More support for:
IBM Security QRadar SOAR

Component:
Integrations

Software version:
All Versions

Document number:
6853615

Modified date:
09 January 2023

UID

ibm16853615

IBM Support

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