IBM Support

Connecting to DOORS example data results in "cannot connect to server" error

Troubleshooting


Problem

Attempts to connect to IBM Rational DOORS example database on Microsoft Windows 7 results in the error "Cannot connect to server".

Symptom

The full error message is as follows:

Cannot connect to server 36677@MyComputer
Server not Found

[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.2;9.2.0.1;9.2.0.2;9.2.0.3;9.2.0.4;9.2.0.5;9.3;9.3.0.1;9.3.0.2;9.3.0.3;9.3.0.4;9.3.0.5;9.3.0.6;9.3.0.7;9.4;9.4.0.1;9.5;9.5.0.1;9.5.1;9.5.1.1;9.5.1.2;9.5.2;9.5.2.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
01 May 2020

UID

swg21610134