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Connect:Direct for UNIX - Statistics field MSST showing *Not Available*

Troubleshooting


Problem

In Connect:Direct for UNIX, when examining a Statistics work log, you see MSST field values containing the phrase *Not available*.

Symptom

In Connect:Direct for UNIX, when examining a Statistics work log, you see MSST field values containing the phrase *Not available*.

[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSKTYY","label":"IBM Sterling Connect:Direct for UNIX"},"ARM Category":[{"code":"a8m0z000000cxkRAAQ","label":"CD ERROR"}],"ARM Case Number":"","Platform":[{"code":"PF061","label":"UNIX"}],"Version":"All Version(s)"}]

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Document Information

Modified date:
30 September 2020

UID

swg22013650