Troubleshooting
Problem
You attempt to start Connect:Direct for Microsoft Windows (C:D) and it fails. You verify that CDW's database service is running.
Symptom
Cannot start Connect:Direct for Microsoft Windows possibly due to a broken connection to the database.
[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSRRVY","label":"IBM Sterling Connect:Direct for Microsoft Windows"},"ARM Category":[{"code":"a8m0z000000cwUjAAI","label":"DATABASE"}],"ARM Case Number":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Version(s)"}]
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Document Information
Modified date:
30 September 2020
UID
swg21983740