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Connect:Direct Integrated File Agent - Stops processing files due to Java Memory Heap Size Errors

Troubleshooting


Problem

Connect:Direct Integrated File Agent stops responding by not processing files, but the application appears to still be running.

Symptom

New files are added to the Connect:Direct Integrated File Agent Watch folders but the files are not being processed as expected.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSHPZT","label":"IBM Sterling Connect:Direct File Agent"},"ARM Category":[{"code":"a8m0z000000cwUZAAY","label":"ABEND"},{"code":"a8m0z000000cwUeAAI","label":"CDFA"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

Modified date:
11 September 2023

UID

ibm17029666