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Connect:Direct connections fail when Netmap checking enabled for IP and Node Name is enabled

Troubleshooting


Problem

Connect:Direct connections fail when Netmap checking enabled for IP and Node Name is enabled

Symptom

Using Sterling Integrator 5.0 build 5006.   The Connect:Direct Server Adapter has enabled 'Netmap checking enabled for IP and Node Name.'.   Connections from remote nodes fail trying to connect to Sterling Integrator.  

Error Message

The Communication Status Panel reports:

Netmap check failed

The cdinterop.log reports:
[2010-12-27 13:54:53.388] DEBUG 000000000000 GLOBAL_SCOPE NetmapInfo:getSnodeRecord() - Found NetMap record: 12.34.56.7:1234
[2010-12-27 13:54:53.388] DEBUG 000000000000 GLOBAL_SCOPE isNetmapNodeValid(nodeName='NODE.NAME', ipaddr='/12.34.56.7', checkNodeNameOnly=false)
[2010-12-27 13:54:53.388] DEBUG 000000000000 GLOBAL_SCOPE NetmapInfo:isNetmapNodeValid() - nodeIp:12.34.56.7 - ipaddr:7.56.34.12
[2010-12-27 13:54:53.388] DEBUG 000000000000 GLOBAL_SCOPE Node name and IP address match: false
 

[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Historical Number

NFX10748

Document Information

Modified date:
20 November 2019

UID

swg21554405

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