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Configuring Windows OS Agent logs 'Activation context generation failed for"C:\IBM\ITM\InstallITM\x64\AFUtil64.exe"' message in Windows Application log.

Troubleshooting


Problem

If Log File Agent 6.2.3 FP1 is installed on Windows 2008 R2 SP1 Operating System (64-bit) which 64-bit Windows OS Agent 6.2.2 is running, configuring Windows OS Agent logs the following message in the Windows Application log. > Activation context generation failed for"C:\IBM\ITM\InstallITM\x64\AFUtil64.exe"

Symptom

Configuring Windows OS Agent logs the following in the Windows Application log.
--------------------------
C:\Users\Administrator>wmic ntevent where "(logfile='application' and sourcename='sidebyside')" list /FORMAT:VALUE


Category=0
CategoryString=
ComputerName=WIN-SBON0V8N7BL
Data=
EventCode=33
EventIdentifier=-1056899039
EventType=1
InsertionStrings={"Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"","","","","","","","","","","C:\IBM\ITM

\InstallITM\x64\AFUtil64.exe","","","","","","","","",""}
Logfile=Application
Message=Activation context generation failed for "C:\IBM\ITM\InstallITM\x64\AFUtil64.exe". Dependent Assembly

Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="w
in32",version="9.0.21022.8" could not be found. Please use sxstrace.exe for detailed diagnosis.
RecordNumber=251
SourceName=SideBySide
TimeGenerated=20160127083721.000000-000
TimeWritten=20160127083721.000000-000
Type=Error
User=
--------------------------

[{"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"ITM Agent Windows V6","Platform":[{"code":"PF033","label":"Windows"}],"Version":"6.2.2","Edition":"","Line of Business":{"code":"LOB67","label":"IT Automation \u0026 App Modernization"}}]

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Document Information

Modified date:
10 July 2024

UID

swg21975634

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