Troubleshooting
Problem
When configuring TLS encryption, as part of the configuration for email notification encryption (SSL/TLS) in IBM FileNet Content Foundation V5.2.1 and using the target SMTP servers TLS port, it fails with the error : Caused by: javax.net.ssl.SSLException: Unrecognized SSL message, plaintext connection?
Symptom
The following error stack is found in the pesvr_trace.log file on the PE server when an email notification is attempted with an SMTP server using the TLS port:
Caused by: javax.net.ssl.SSLException: Unrecognized SSL message, plaintext connection?
[{"Product":{"code":"SSTHRT","label":"IBM Case Foundation"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Process Engine","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"5.2.1","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
31 January 2024
UID
swg21963707