IBM Support

Configure web application server memory for IBM Cognos TM1 Web to work with large websheet files and views

Product Documentation


Abstract

If the value for the Java(tm) maximum memory option in Apache Tomcat is not set properly to an increased value, then you might experience issues when you open or view large IBM® Cognos® TM1® websheet files and views. To avoid this issue, use IBM Cognos Configuration to increase the memory value for Cognos TM1 Web.

Content

The following steps are for the Apache Tomcat that is provided with the Cognos TM1 Web installation. If you are using a different web application server to run Cognos TM1 Web, refer to that documentation to adjust the memory configuration.

Configuration solution:

  1. Open IBM Cognos Configuration.
    On Microsoft Windows: click Start > All Programs > IBM Cognos TM1 - 64 > IBM Cognos Configuration.
    On UNIX or Linux: Go to the install_location /bin64 directory and type ./cogconfig.sh
  2. Stop the TM1 Application Server.
    Right-click the TM1 Application Server node and select Stop.
  3. Click the TM1 Application Server node to display the related properties in the Properties pane.
  4. Update the value for the Maximum memory in MB option to the appropriate value according to your required environment. For example, 4096 MB.


  5. Click File > Save to save the new value.
  6. Start the TM1 Application Server.
    Right-click the TM1 Application Server node and select Start.
  7. Close IBM Cognos Configuration.
[{"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"TM1 Web","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"10.2;10.2.2","Edition":"All Editions","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

More support for:
Cognos TM1

Software version:
10.2, 10.2.2

Operating system(s):
AIX, Linux, Solaris, Windows

Document number:
604843

Modified date:
17 June 2018

UID

swg27041876

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