Troubleshooting
Problem
Running "Configure Case Integration with IBM Business Automation Workflow" task by using IBM Business Automation Workflow Case configuration tool failed with "Caused by: java.lang.ClassNotFoundException: com.ibm.casemgmt.intgimpl.eventhandler.TaskWLEWorkflowLaunchEventHandler failedBatchItem=0" exception.
Symptom
Here is the excerpt of the error from Case configuration tool log:
...
com.filenet.api.exception.EngineRuntimeException: FNRCV0010E: EVENT_HANDLER_VALIDATION_FAILED: Unable to load event handler class from either associated code module or system classpath: com.ibm.casemgmt.intgimpl.eventhandler.TaskWLEWorkflowLaunchEventHandler. Message was: com.ibm.casemgmt.intgimpl.eventhandler.TaskWLEWorkflowLaunchEventHandler failedBatchItem=0 errorStack={
at com.filenet.engine.handlers.HandlerFactory$HandlerWrapper.initialize(HandlerFactory.java:245)
at com.filenet.engine.handlers.HandlerFactory$HandlerWrapper.access$000(HandlerFactory.java:154)
at com.filenet.engine.handlers.HandlerFactory.getWrapper(HandlerFactory.java:130)
at com.filenet.engine.handlers.HandlerFactory.validate(HandlerFactory.java:103)
at com.filenet.engine.persist.ActionPersister.validateDefinedHandler(ActionPersister.java:161)
at com.filenet.engine.persist.ActionPersister.preExecuteChange(ActionPersister.java:83)
at com.filenet.engine.persist.IndependentPersister.executeChangeWork(IndependentPersister.java:488)
at com.filenet.engine.persist.IndependentPersister.executeChange(IndependentPersister.java:322)
at com.filenet.engine.persist.SubscribablePersister.executeChange(SubscribablePersister.java:177)
at com.filenet.engine.jca.impl.RequestBrokerImpl.executeChanges(RequestBrokerImpl.java:1481)
at com.filenet.engine.jca.impl.RequestBrokerImpl.executeChanges(RequestBrokerImpl.java:1338)
at com.filenet.engine.ejb.EngineCoreBean._executeChanges(EngineCoreBean.java:411)
at com.filenet.engine.ejb.EngineCoreBean.executeChanges(EngineCoreBean.java:385)
at com.filenet.engine.ejb.EJSLocalStatelessEngineCore_22877cb1.executeChanges(Unknown Source)
at com.filenet.engine.ejb.EngineBean.executeChangesWithRetry(EngineBean.java:1018)
at com.filenet.engine.ejb.EngineBean.executeChanges(EngineBean.java:958)
at com.filenet.apiimpl.transport.ejbstubs.EJSLocalStatelessEngine_2e64c374.executeChanges(Unknown Source)
at com.filenet.apiimpl.transport.ejb.EnginePortLocal.executeChanges(EnginePortLocal.java:53)
at com.filenet.apiimpl.wsi.ServiceSessionNst$2.run(ServiceSessionNst.java:1597)
..
at com.filenet.engine.handlers.HandlerFactory.getWrapper(HandlerFactory.java:130)
at com.filenet.engine.handlers.HandlerFactory.validate(HandlerFactory.java:103)
at com.filenet.engine.persist.ActionPersister.validateDefinedHandler(ActionPersister.java:161)
at com.filenet.engine.persist.ActionPersister.preExecuteChange(ActionPersister.java:83)
at com.filenet.engine.persist.IndependentPersister.executeChangeWork(IndependentPersister.java:488)
at com.filenet.engine.persist.IndependentPersister.executeChange(IndependentPersister.java:322)
at com.filenet.engine.persist.SubscribablePersister.executeChange(SubscribablePersister.java:177)
at com.filenet.engine.jca.impl.RequestBrokerImpl.executeChanges(RequestBrokerImpl.java:1481)
at com.filenet.engine.jca.impl.RequestBrokerImpl.executeChanges(RequestBrokerImpl.java:1338)
at com.filenet.engine.ejb.EngineCoreBean._executeChanges(EngineCoreBean.java:411)
at com.filenet.engine.ejb.EngineCoreBean.executeChanges(EngineCoreBean.java:385)
at com.filenet.engine.ejb.EJSLocalStatelessEngineCore_22877cb1.executeChanges(Unknown Source)
at com.filenet.engine.ejb.EngineBean.executeChangesWithRetry(EngineBean.java:1018)
at com.filenet.engine.ejb.EngineBean.executeChanges(EngineBean.java:958)
at com.filenet.apiimpl.transport.ejbstubs.EJSLocalStatelessEngine_2e64c374.executeChanges(Unknown Source)
at com.filenet.apiimpl.transport.ejb.EnginePortLocal.executeChanges(EnginePortLocal.java:53)
at com.filenet.apiimpl.wsi.ServiceSessionNst$2.run(ServiceSessionNst.java:1597)
..
Caused by: java.lang.ClassNotFoundException: com.ibm.casemgmt.intgimpl.eventhandler.TaskWLEWorkflowLaunchEventHandler failedBatchItem=0
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"ARM Category":[{"code":"a8m0z000000cwMpAAI","label":"Case Management-\u003ECase Install\/Upgrade\/Setup-\u003ECase Configuration Tool"}],"ARM Case Number":"TS006795718","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
More support for:
IBM Business Automation Workflow
Component:
Case Management->Case Install/Upgrade/Setup->Case Configuration Tool
Software version:
All Versions
Document number:
6492745
Modified date:
24 September 2021
UID
ibm16492745
Manage My Notification Subscriptions