Symptom

The Configuration Manager crashs when running the cmcfgmgr_CM command.

The error log is in the /opt/IBM/cmrepository/[Version]/cmcfgmgr/configuration directory.

The error information is not the same in the following two situations.

1. Configuration Manager reports a "Could not load SWT library" error when the GTK libraries are not installed. Below is the example of the error information:

!SESSION 2014-05-09 15:44:14.358 -----------------------------------------------
eclipse.buildId=unknown
java.fullversion=JRE 1.7.0 IBM J9 2.6 Linux x86-32 20140106_181350 (JIT enabled, AOT enabled)
J9VM - R26_Java726_SR6_20140106_1601_B181350
JIT - r11.b05_20131003_47443.02
GC - R26_Java726_SR6_20140106_1601_B181350
J9CL - 20140106_181350
BootLoader constants: OS=linux, ARCH=x86, WS=gtk, NL=en_US
Command-line arguments: -os linux -ws gtk -arch x86 -clean

!ENTRY org.eclipse.osgi 4 0 2014-05-09 15:44:19.205
!MESSAGE Application error
!STACK 1
java.lang.UnsatisfiedLinkError: Could not load SWT library. Reasons:
/opt/IBM/cmrepository/8.5.00.000/cmcfgmgr/configuration/org.eclipse.osgi/bundles/71/1/.cp/libswt-pi-gtk-3735.so (libgtk-x11-2.0.so.0: cannot open shared object file: No such file or directory)
swt-pi-gtk (Not found in java.library.path)

2. Configuration Manager reports "Segmentation error" when the GTK libraries are installed but are not updated to the required versions. Below is an example of the error information:

Unhandled exception
Type=Segmentation error vmState=0x00040000
J9Generic_Signal_Number=00000004 Signal_Number=0000000b Error_Value=00000000 Signal_Code=00000033
Handler1=F1829B94 Handler2=F1822D08
R0=D8407DCC R1=2FF21430 R2=F191169C R3=F190F450
R4=00000000 R5=00000000 R6=00000000 R7=00000003
R8=00000043 R9=00000000 R10=2FF22478 R11=000034E0
R12=02B82338 R13=208FC100 R14=21F9D464 R15=F180C18C
R16=00000007 R17=00000000 R18=F182BFC8 R19=208FC178
R20=21FAE214 R21=21F9D47C R22=00000000 R23=DEADBEEF
R24=DEADBEEF R25=DEADBEEF R26=2FF21F60 R27=0000007E
R28=479AAD98 R29=F1829B94 R30=D8429410 R31=F190F430
IAR=D841E3A8 LR=D8407DE8 MSR=0000D032 CTR=D8448E70
CR=22244288 FPSCR=82000000 XER=00000005 TID=00000000
MQ=DEADBEEF
FPR0 2207219000000110 (f: 272.000000, d: 9.262078e-145)
FPR1 4028000000000000 (f: 0.000000, d: 1.200000e+01)
FPR2 3fe8000000000000 (f: 0.000000, d: 7.500000e-01)
FPR3 00009ba137a74f85 (f: 933711744.000000, d: 8.454290e-310)
FPR4 4330080000000000 (f: 0.000000, d: 4.512396e+15)
FPR5 4133851800000000 (f: 0.000000, d: 1.279256e+06)
FPR6 4133851800000000 (f: 0.000000, d: 1.279256e+06)
FPR7 4330080000138518 (f: 1279256.000000, d: 4.512396e+15)
FPR8 0073002f0063006d (f: 6488173.000000, d: 1.691120e-306)
FPR9 006300660067006d (f: 6750317.000000, d: 8.455973e-307)
FPR10 00610069006e002e (f: 7209006.000000, d: 7.565964e-307)
FPR11 006e006c0031005f (f: 3211359.000000, d: 1.335118e-306)
FPR12 3fe8000000000000 (f: 0.000000, d: 7.500000e-01)
FPR13 4028000000000000 (f: 0.000000, d: 1.200000e+01)
FPR14 0000000000000000 (f: 0.000000, d: 0.000000e+00)
FPR15 0000000000000000 (f: 0.000000, d: 0.000000e+00)
FPR16 0000000000000000 (f: 0.000000, d: 0.000000e+00)
FPR17 0000000000000000 (f: 0.000000, d: 0.000000e+00)
FPR18 0000000000000000 (f: 0.000000, d: 0.000000e+00)
FPR19 0000000000000000 (f: 0.000000, d: 0.000000e+00)
FPR20 0000000000000000 (f: 0.000000, d: 0.000000e+00)
FPR21 0000000000000000 (f: 0.000000, d: 0.000000e+00)
FPR22 0000000000000000 (f: 0.000000, d: 0.000000e+00)
FPR23 0000000000000000 (f: 0.000000, d: 0.000000e+00)
FPR24 0000000000000000 (f: 0.000000, d: 0.000000e+00)
FPR25 0000000000000000 (f: 0.000000, d: 0.000000e+00)
FPR26 0000000000000000 (f: 0.000000, d: 0.000000e+00)
FPR27 0000000000000000 (f: 0.000000, d: 0.000000e+00)
FPR28 0000000000000000 (f: 0.000000, d: 0.000000e+00)
FPR29 0000000000000000 (f: 0.000000, d: 0.000000e+00)
FPR30 0000000000000000 (f: 0.000000, d: 0.000000e+00)
FPR31 0000000000000000 (f: 0.000000, d: 0.000000e+00)
Target=2_60_20130617_152572 (AIX 6.1)
CPU=ppc (16 logical CPUs) (0x200000000 RAM)
----------- Stack Backtrace -----------
(0xD840781C)
(0xD8747E48)
(0xD874A698)
(0xD8743D38)
(0xD8743B24)
(0xD84B2BA0)
(0xD8745058)
(0xD8745200)
(0xD7250D00)
(0xD7257314)
(0xD725B3B8)
(0xD7363170)
(0xD72EFA28)
(0xD731042C)
(0xD73B28F4)
(0xD731055C)
(0xD72F017C)
(0xD72F561C)
(0xD725C868)
(0xD725AA0C)
(0xD7251C34)
(0x10000A44)
(0x100001EC)
---------------------------------------
JVMDUMP039I Processing dump event "gpf", detail "" at 2014/08/12 22:36:45 - please wait.
JVMDUMP032I JVM requested System dump using '/opt/IBM/cmrepository/8.5.00.000/bin/core.20140812.223645.11731128.0001.dmp' in response to an event
Note: "Enable full CORE dump" in smit is set to FALSE and as a result there will be limited threading information in core file.
JVMDUMP010I System dump written to /opt/IBM/cmrepository/8.5.00.000/bin/core.20140812.223645.11731128.0001.dmp
JVMDUMP032I JVM requested Java dump using '/opt/IBM/cmrepository/8.5.00.000/bin/javacore.20140812.223645.11731128.0002.txt' in response to an event
JVMDUMP010I Java dump written to /opt/IBM/cmrepository/8.5.00.000/bin/javacore.20140812.223645.11731128.0002.txt
JVMDUMP032I JVM requested Snap dump using '/opt/IBM/cmrepository/8.5.00.000/bin/Snap.20140812.223645.11731128.0003.trc' in response to an event
JVMDUMP010I Snap dump written to /opt/IBM/cmrepository/8.5.00.000/bin/Snap.20140812.223645.11731128.0003.trc
JVMDUMP013I Processed dump event "gpf", detail "".