Troubleshooting
Problem
Customer have installed TM1 9.4 (TM1Web) but cannot start TM1Web. The customer get the below error message when attempting to start TM1Web
Symptom
Configuration Error
Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.
Parser Error Message: Unrecognized configuration section 'xhtmlConformance'
[{"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"TM1","Platform":[{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"TM1 9.4","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Historical Number
1042099
Was this topic helpful?
Document Information
More support for:
Cognos TM1
Software version:
TM1 9.4
Operating system(s):
Solaris, Windows
Document number:
116105
Modified date:
09 May 2025
UID
swg21351423
Manage My Notification Subscriptions