Troubleshooting
Problem
This technote identifies an issue that can occur in IBM Rational ClearQuest Web. A "condition null" error occurs when entering data into a field that has a display name with a numeric, special, or doublebyte character.
Symptom
If a field has a display name that starts with a numeric, special, or doublebyte character, this error occurs if you enter data into that field:
Internal error: Status 500; Condition null; Message: Internal error: Internal error: DomParser.parse() caught SAXException: Element or attribute do not match QName production: QName::=(NCName':')?NCName.
[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Web Client (7.1)","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.1;7.1.0.1;7.1.0.2;7.1.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
01 August 2018
UID
swg21394595