IBM Support

Compute hosts getting blocked due to communication error <#107: Transport endpoint is not connected>

Troubleshooting


Problem

Application has multiple Compute Hosts getting blocked causing long delays in workload processing.
 

 

Symptom

Messages like the following error are seen in SIM logs of the host(s) getting blocked:

2018-06-04 07:38:16.100 EST5EDT ERROR [7827:47387109566816] sim.frontend.SsmHandler - Code[S40016]: SimSsmHandler.cpp:458 Domain <SOAM>: Failed to connect to session manager. Session manager URL <compute.domain.com:port>, communication error <#107: Transport endpoint is not connected>. Session manager process may not be started or not operating correctly. It is possible that the session manager servicing this application has exceeded its number of client and service connections and has rejected the connection from current SIM. Check the session manager log to confirm this issue.

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSZUMP","label":"IBM Spectrum Symphony"},"Component":"SOAM;SSM;SIM","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.2;7.2.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
26 July 2018

UID

ibm10718983

Page Feedback