Troubleshooting
Problem
LIM does not start a PEM process when there is a firewall between management and compute hosts. The host stays in the "unavailable" state.
Symptom
There is a firewall between compute host and management host. All EGO daemons TCP ports (7869, 7870, 7871) are opened bi-directionally.
The compute host and then Symphony is started. After several minutes, the 'egosh resource list' command on the management host shows the compute host's status as "unavailable". However, the host status never changes to "ok".
The compute host and then Symphony is started. After several minutes, the 'egosh resource list' command on the management host shows the compute host's status as "unavailable". However, the host status never changes to "ok".
The process tree shows only LIM is spawned. The remaining EGO processes such as, PEM, MELIM, ELIM do not exist.
[{"Product":{"code":"SSZUMP","label":"IBM Spectrum Symphony"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.2;7.2.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSGSMK","label":"Platform Symphony"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"EGO","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
04 May 2021
UID
isg3T1024873