Troubleshooting
Problem
Getting component error when clicking on applications using Contributor Web.
Symptom
Component error:
(0x80004005)
Component description:
process general exception
Script catching error:
GenericRequestServerImpl.cpp:perform:134
All other errors/error stack:
(errorCatch) planning21.htm::onMessageRequest
[{"Product":{"code":"SSEH6Q","label":"Cognos Planning for Series 7"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Contributor","Platform":[{"code":"PF025","label":"Platform Independent"},{"code":"PF033","label":"Windows"}],"Version":"Planning - Contributor 7.2;Planning - Contributor 7.3;Planning - Contributor 8.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SS9S5U","label":"Cognos 8 Planning"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Contributor","Platform":[{"code":"","label":""}],"Version":"8.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Historical Number
1014070
Was this topic helpful?
Document Information
Modified date:
09 May 2025
UID
swg21344735