IBM Support

Componenet COMDLG32.OCX or one of its dependencies not correctly registered: a file is missing

Troubleshooting


Problem

Contributor Administrator Console client iversion was newly installed on a Citrix workstation. When trying to open any development item of the Contributor administrator console error occurs: [Error Message -] 'Unable to load. Failed to load the page with ID of 'EAdminUl_72.pgElistManagement' Error description: Componenet 'COMDLG32.OCX' or one of its dependencies not correctly registered: a file is missing or invalid. Error Source: EAdminUl-72

[{"Product":{"code":"SSEH6Q","label":"Cognos Planning for Series 7"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"Planning - Contributor 7.1;Planning - Extensions 7.3","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SS9S5U","label":"Cognos 8 Planning"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Contributor","Platform":[{"code":"","label":""}],"Version":"8.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

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Historical Number

1005808

Document Information

Modified date:
09 May 2025

UID

swg21344004