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Communication with Job Server failed: 502- Proxy Error

Troubleshooting


Problem

When clicking on the Job Server Cluster, a communication with job server error is displayed

Symptom

The error below occurs when clicking on the Job Server Cluster:

Communication with Job Server [Server Name] failed.

Error Details:

502 - Proxy Error (The ISA Server denied the specified Uniform Resource Locator (URL). ) URL:

http://[Server Name]:port number/p2pd/servlet/dispatch, SOAP action:

http://developer.cognos.com/schemas/planningtaskService.direct

HTTP/1.1 502 Proxy Error (The ISA Server denied the specified Uniform Resource Locator (URL). )

Via: 1.1 DEVISA02

Connection: close

Proxy-Connection: close

Pragma: no-cache

Cache-Control: no-cache

Content-Type: text/html

Content-Length: 4054

[{"Product":{"code":"SS9S5U","label":"Cognos 8 Planning"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.3","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SSPN2D","label":"Cognos Planning"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.3","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Historical Number

1041685

Document Information

Modified date:
09 May 2025

UID

swg21375147

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