Troubleshooting
Problem
Communication error pop-up window reports a time out after attempting initial connection from Visual client to Visual server.
Symptom
Pop up window titled: Communication error
Text shows: EPR3: Time out. The cesys log file in <file location> may contain more information.
[{"Product":{"code":"SSRMQU","label":"IBM Security zSecure Visual"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"zVisual Client","Platform":[{"code":"PF033","label":"Windows"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB70","label":"Z TPS"}},{"Product":{"code":"SSRMQU","label":"IBM Security zSecure Visual"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"zVisual Server","Platform":[{"code":"PF035","label":"z\/OS"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB70","label":"Z TPS"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21668160