IBM Support

Common Timeouts effecting Web Services, HTTP and SOAP clients

Troubleshooting


Problem

IOException,SocketTimeoutException results from Intermediary Server timeouts, Network Problems and Configuration Tuning problems on Client and Server ends.

Symptom

HttpOutboundC 1   WSWS3228E: Error: Exception: java.io.IOException: Connection close: Read failed.  Possible end of stream encountered.

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"ARM Category":[{"code":"a8m50000000Cd4yAAC","label":"WebSphere Application Server traditional-All Platforms-\u003EChannel Framework-\u003ETimeout (SocketTimeoutException, Web Service Timeout issues)"}],"ARM Case Number":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"8.5.5;9.0.0;9.0.5"},{"Product":{"code":"SSNVBF","label":"Runtimes for Java Technology"},"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Component":"Java SDK","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB08","label":"Cognitive Systems"}}]

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Document Information

Modified date:
23 July 2025

UID

swg21233894