Troubleshooting
Problem
User launches the Controller 'classic' client, and attempts to perform data entry (via 'Company - Data Entry - Reported Values').
An error appears.
Problem only affects one user. All other users can work OK.
Symptom
Error Details:
Source: mscorlib
Description: COM object that has been separated from its underlying RCW cannot be used
at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, Int Ptr pCPCMD,....
at Cognos.Controller.ControllerForms12.frmDataEntrySelection.IsInEditMode(Application&....
<....>
Source: mscorlib
Description: COM object that has been separated from its underlying RCW cannot be used
at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, Int Ptr pCPCMD,....
at Cognos.Controller.ControllerForms12.frmDataEntrySelection.IsInEditMode(Application&....
<....>
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
09 May 2025
UID
ibm12493927