Troubleshooting
Problem
User clicks "Maintain - Batch Queue - Manage". User sees several entries. These are colour coded depending on the status (for example 'red' = 'finished with error' - see separate Technote 1607148). User then deletes a row 'above' a specific row. The lower row's colour now changes to the same colour as the deleted row was using. This may be incorrect.
Symptom
Example:
Imagine a scenario where the contents of the batch queue initially looked like this:
As you can see:
- batch IDs 5978, 5979 and 5980 are green (because they 'Finished')
- batch IDs 5981, 5982 and 5983 are black (because they are 'Not Started').
Imagine a user then deletes three batch IDs (5978, 5979 and 5980):
Immediately after this is done, the batch queue looks like this:
As you can see:
- batch IDs 5981, 5982 and 5983 have changed (from black) to green ... even though they are still (correctly) 'Not Started'!
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.3;10.2.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21974936