Question & Answer
Question
What information should you collect when you experience a problem with an application the using the IBM Data Server Driver for JDBC and SQLJ (also known as the DB2 Universal JDBC Driver or JCC)? Gathering the following information before engaging IBM support will help you to understand the problem more clearly and allow IBM to diagnose the problem promptly. This document outlines several methods for enabling and capturing traces to troubleshoot issues that occur in the use of the driver.
[{"Product":{"code":"SSEPGG","label":"Db2 for Linux, UNIX and Windows"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"Programming Interface - JDBC","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"9.7;10.1;10.5;11.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
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Modified date:
30 April 2025
UID
swg21196160