Question & Answer
Question
Instruction to capture SDMS data with trace.
Answer
1. Change the directory to following location
* Windows : <ITM-Home>\CNPS\Products\KD4\bin
* Unix : <ITM_Home>/<platform>/cq/Products/KD4/bin
2. Run the kd4ChangeTraceLevel script with the -sa option:
kd4ChangeTraceLevel -sa (Starts tracing always for SDMS)
3. Restart the TEPS (for the new trace setting to take affect).
4. Make sure that the current directory is the same as specified in step 1.
5. Run the kd4ChangeTracelevel script with the -ra option:
kd4ChangeTraceLevel -ra (Starts tracing for the current runtime)
6. Allow the system to run for a minimum of 5 minues, and the reproduce the issue (problem). This will ensure that the trace includes a full interrogation of all agents.
7. Collect and send the following information :
| From TEPS | * Windows : <ITM-Home>/CNPSJ/profiles/ITMProfile/logs/ITMServer/trace*.log <ITM-Home>/CNPSJ/profiles/ITMProfile/logs/ITMServer/System*.log * Unix : <ITM-Home>/<platform>/iw/profiles/ITMProfile/logs/ITMServer/trace*.log <ITM-Home>/<platform>/iw/profiles/ITMProfile/logs/ITMServer/System*.log |
| From TEP GUI | Screenshot of TEP with the Topology Views that the defect is about. |
8. Disable SDMS trace setting.
1. Change the directory to the following location
* Windows : <ITM-Home>\CNPS\Products\KD4\bin
* Unix : <ITM_Home>/<platform>/cq/Products/KD4/bin
2. Run the kd4ChangeTraceLevel script with the -sd option:
kd4ChangeTraceLevel -sd (Starts tracing always for SDMS)
3. Restart the TEPS (for the new trace setting to take affect).
4. Make sure that the current directory is the same as specified in step 1.
5. Run the kd4ChangeTracelevel script with the -rd option:
kd4ChangeTraceLevel -rd (Starts tracing for the current runtime)
[{"Product":{"code":"SS3PHK","label":"Tivoli Composite Application Manager for SOA"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"ITCAM for SOA (Dist)","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.2;7.1.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Product Synonym
ITCAM for SOA
Was this topic helpful?
Document Information
Modified date:
17 June 2018
UID
swg21422496