Troubleshooting
Problem
You have a web service problem with IBM Business Automation Workflow. You want to know what documentation to collect (MustGather) so that the IBM Support team can diagnose your problem. If you gather this documentation before you contact IBM support, then it expedites the troubleshooting process and saves you time.
[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSFPJS","label":"IBM Business Process Manager"},"ARM Category":[{"code":"a8m50000000CcSWAA0","label":"Web Services"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"ARM Category":[{"code":"a8m50000000CcSWAA0","label":"Web Services"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
28 April 2025
UID
swg21593461