Troubleshooting
Problem
You are having a JavaScript problem with the IBM Business Process Manager or IBM Business Automation Workflow products. For example, you are seeing an incorrect output of a variable. You would like to know what information you must collect (MustGather) so that the IBM Support team can diagnose your problem. If you gather this documentation before contacting support it will expedite the troubleshooting process, and save you time.
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Component":"General","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5;8.5.5;8.5.6;8.5.7;8.6","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSFTBX","label":"IBM Business Process Manager Express"},"Component":"General","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5;8.5.5;8.5.6;8.5.7;8.6","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Component":"General","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5;8.5.5;8.5.6;8.5.7;8.6","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"18.0.0.x,19.0.0.x","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
28 April 2025
UID
ibm11108269