Troubleshooting
Problem
You are experiencing a database problem in IBM MQ for z/OS. You would like to know what documentation you must collect (MustGather) so that the IBM MQ Support team can diagnose your problem. If you gather this documentation before contacting support it will expedite the troubleshooting process, and save you time.
[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSFKSJ","label":"WebSphere MQ"},"ARM Category":[{"code":"","label":""}],"Platform":[{"code":"PF025","label":"z\/OS"},{"code":"PF035"}],"Version":"9.0;8.0;7.1;7.0.1;7.0"},{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSWN2J","label":"IBM MQ for z\/OS"},"ARM Category":[{"code":"a8m0z00000008QeAAI","label":"High Availability-\u003EQueue Sharing Groups-\u003EDB2 Database"},{"code":"a8m0z0000001iitAAA","label":"Retired-\u003ETroubleshooting"}],"Platform":[{"code":"PF035","label":"z\/OS"}],"Version":"and future releases;8.0.0;9.0.0;9.1.0;9.2.0;9.3.0"}]
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Document Information
Modified date:
28 April 2025
UID
swg21290927