How To
Summary
In addition to cacti.log, a debug level log is often needed for troubleshooting.
Steps
- Check the status of crond service.
systemctl status crond.service - Stop the service if crond service is in running status.
systemctl stop crond.service - Wait for 5 minutes. The poller interval is 300 seconds.
- Run the following command, and upload the debug log to IBM Support.
/usr/bin/php /opt/IBM/cacti/poller.php --debug > /tmp/debug_poller.txt - Restart the crond service.
systemctl start crond.service
Document Location
Worldwide
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Document Information
Modified date:
30 November 2020
UID
ibm16372194