IBM Support

Cognos Controller on Citrix - Loss mouse pointer functionality

Troubleshooting


Problem

Launching and using Cognos Controller from a Citrix platform.

The mouse pointer is not aligning with the buttons and fields.  User must point the mouse to the right of where the actual button/field is to 'activate' the action.

Document Location

Worldwide


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Document Information

More support for:
IBM Cognos Controller on Cloud

Software version:
All Versions

Operating system(s):
Windows

Document number:
883890

Modified date:
12 October 2021

UID

ibm10883890

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