Troubleshooting
Problem
The Query Service metrics for a Cognos Analytics Dispatcher are showing all values as 0.


Symptom
While reports continue to run normally with no performance issue, the correct Query Service JVM metric values are not updated in Cognos Administration, and remain at 0.
Document Location
Worldwide
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Document Information
More support for:
IBM Cognos Analytics
Component:
Administration
Software version:
11.0.0 and future releases
Document number:
6825321
Modified date:
06 May 2025
UID
ibm16825321
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