IBM Support

Cognos Analytics Query Service JVM Metrics values not updating, showing as 0.

Troubleshooting


Problem

The Query Service metrics for a Cognos Analytics Dispatcher are showing all values as 0. 
 image of query service metrics values as 0

Symptom

While reports continue to run normally with no performance issue, the correct Query Service JVM metric values are not updated in Cognos Administration, and remain at 0. 

Document Location

Worldwide


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Document Information

More support for:
IBM Cognos Analytics

Component:
Administration

Software version:
11.0.0 and future releases

Document number:
6825321

Modified date:
06 May 2025

UID

ibm16825321

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