Troubleshooting
Problem
When logging in to Cognos Analytics using an IIS gateway, the login hangs.
The IIS logs show that the .css, .js, .svg, .woff, .ttf, and .json resources are being rejected with 404.7 errors. The 404.7 error usually means "The request filtering module is configured to deny the file extension". See here:
https://support.microsoft.com/en-ca/help/943891/the-http-status-code-in-iis-7-0-iis-7-5-and-iis-8-0
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
06 May 2025
UID
ibm11107141