IBM Support

Cognos Analytics fails to authenicate the user via REST APIs

Troubleshooting


Problem

User is getting a 401 Unauthorized message in client application via Cognos Analytics REST APIs

Symptom

{"message":"Authentication required."}

Document Location

Worldwide

[{"Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"ARM Category":[{"code":"a8m50000000Cl6OAAS","label":"Installation and Configuration-\u003EAuthentication"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.0.7"},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
06 May 2025

UID

ibm16338637