Troubleshooting
Problem
After a failed update to IBM Rational ClearCase, the CM server is not installed.
Symptom
Common symptoms when CM Server is not installed:
- Point a browser to the URL:
http://localhost:12080/TeamWeb/services/Teamand receive the error:Error 404: No target servlet configured for url: /TeamWeb/services/Team. - When accessing IBM Rational ClearQuest Web for the first time, the list of repository databases is empty.
- When accessing IBM Rational ClearQuest Web, you receive the error:
CRVAP0279E The server connection needed to perform 'propertyReport (StpExResource.doReadProperties)' could not be established or terminated before the operation was completed.
- When pointing IBM Rational ClearCase Remote Client to
http://localhost:12080/TeamWeb/services/Team, the Rational ClearCase Remote Client fails to connect.
[{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation","Platform":[{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"7.1.0.1;7.1.0.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21377432