Troubleshooting
Problem
Unable to start Cognos report server after configuring a new security namespace in Cognos Configuration. Report server is connecting to a pre-existing content store.
Symptom
Note: the following error is provded as an example only, the contents of the error may change depending on your environment.
example: your namespace may not be called "LDAP"
Error location: cogserver.log (cognos 8) or Cognos Configuration
English:
CM-SYS-5104 Content Manager has detected un-configured security namespace "LDAP" (ID "ACN19500") that exists in Content Manager Data Store
CM-CFG-5125 Content Manager can't create namespace object with namespace name "LDAP" and id "Default" because there already exists a
namespace with the same name, but different id "ACN19500" in the Content Manager data store.CM-SYS-5007 Content Manager build X.X.XXX.X failed to start! Review the Content Manager log files and then contact your system administrator or
customer support.]
DPR-CMI-4006 An attempt to determine the active Content Manager was unsuccessful. Will retry periodically.
DPR-DPR-1035 Dispatcher detected an error
DPR-CMI-4007 An request to perform an active content manager election failed.
German:
CM-SYS-5104 Content Manager detected the unconfigured security namespace "LDAP" (ID "ActiveDirectory") in the content store database.
CM-SYS-5104 Content Manager detected the unconfiguredsecurity namespace "ActiveDirectory" (ID "ActiveDirectory") in the content store database.
CM-CFG-5125 Content Manager kann kein Namespace-Objekt mit Namespace-Namen 'LDAP' und Kennung 'LDAP' erstellen, weil ein Namespace mit dem gleichen Namen, aber einer anderen Kennung 'ActiveDirectory', bereits im Content Manager Data Store existiert.
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Historical Number
1018306
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Document Information
More support for:
Cognos Business Intelligence
Software version:
10.2.1, 10.2.1.1, 10.2.2
Operating system(s):
AIX, Solaris, Windows
Document number:
367681
Modified date:
07 May 2025
UID
swg21339411