Troubleshooting
Problem
The install-catalog operation fails with a cloudctl Clientversion error message:
Checking for required prereqs...
Processing /case/prereqs/k8sDistros/kubernetes...
Processing /case/prereqs/k8sResources/workerIntelLinux...
Processing /case/prereqs/k8sDistros/openshift...
[FINE]: Using CLI: oc in trying to query the api-resources on the server
Processing /case/prereqs/client/oc...
Processing /case/prereqs/client/cloudctl...
[FINE]: Failed to validate prereq item /case/prereqs/client/cloudctl due to the following reason: the version of the command Clientversion: v3.5.0-1942+6bb131cf4a09f92047c5fb9002d00dd18cc5e5ed is not compatible with the semantic version Client Version: v3.[4-9].* specified in the prereqs.yaml
Symptom
The error occurs regardless of the version of cloudctl in use.
Changing the regular expression in prereqs.yaml makes no difference.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTPTP","label":"Netcool Operations Insight"},"ARM Category":[{"code":"a8m0z000000GmoeAAC","label":"API"}],"ARM Case Number":"TS006490769","Platform":[{"code":"PF016","label":"Linux"}],"Version":"1.6.3"}]
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Document Information
Modified date:
08 May 2025
UID
ibm16482771