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ClearQuest IIS error The specified module could not be found

Troubleshooting


Problem

Unable to create the session object on new ClearQuest Web Server running on IIS Application with 32bit enabled on the pool server error is encountered.

Symptom

Unable to create a session object on a ClearQuest Web Server
SessionObj = Server.CreateObject("ClearQuest.Session") and get the following error.

Server Error in '/' Application.

Retrieving the COM class factory for component with CLSID
{94773112-72E8-11D0-A42E-00A024DED613} failed due to the following
error: 8007007e The specified module could not be found. (Exception
from HRESULT: 0x8007007E).
Description: An unhandled exception occurred during the execution of
the current web request. Please review the stack trace for more
information about the error and where it originated in the code.

Exception Details: System.IO.FileNotFoundException: Retrieving the COM
class factory for component with CLSID
{94773112-72E8-11D0-A42E-00A024DED613} failed due to the following
error: 8007007e The specified module could not be found. (Exception
from HRESULT: 0x8007007E).

Source Error:

Line 22:
Line 23:
Line 24:               SessionObj =
Server.CreateObject("ClearQuest.Session")

[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.0.1.4","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21696167

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