IBM Support

ClearCase and ClearQuest platform discontinued support and component deprecation in 2016

Preventive Service Planning


Abstract

Effective with this and later versions of IBM Rational ClearCase and IBM Rational ClearQuest, the aforementioned products no longer support certain operating system versions, product components, and integrations. Platform support in older releases is not affected by this statement.

Content

Support for these items is discontinued for the aforementioned Rational products to which the technology is applicable (unless otherwise stated).

Refer to the system requirements documents published for each of these products for further support details:

Rational ClearCase System Requirements
Rational ClearQuest System Requirements

Rational ClearCase and Rational ClearQuest platform support aims to align as closely as possible with vendor support dates. That support may vary from this strategy due to critical customer needs for building and deploying their own applications, limited adoption by the marketplace, the availability of security fixes, or for other reasons.

Regarding support for client user interfaces:

    • Rational ClearCase is focused on continued first-class support for a single client GUI, ClearTeam Explorer, and the command line interfaces cleartool and rcleartool.
    • Rational ClearQuest is focused on continued first-class support for the browser-based ClearQuest Web client and the ClearQuest Designer rich client.
Older interfaces may not be enhanced to support new product features and may over time be deprecated and removed from support. It is our intent that such deprecation occurs only in a major release and with at least three months advance notice; and in some cases, only when newer interfaces achieve sufficient parity with older interfaces to justify the deprecation.

When an issue is caused by a version of an operating system, filer, IDE, or other technology that is no longer supported by the vendor on the date of release of any major version of ClearCase or ClearQuest, IBM Rational may ask customers to upgrade the version of the operating system, filer, IDE or other technology to resolve the issue.

Operating System discontinuance for ClearCase:

ProductVersionComments



Microsoft Windows XPAll editions

7 (Base)SP1 and higher is supported

Server 2008All editions

Server 2008 R2All editions.



Ubuntu (x86-64, x86-32))12.04 LTSAll Platforms



SLES/SLED10All updates, All platforms
SLES/SLED11 (Base & SP1)SP2 and higher are supported, All Platforms



RHEL5All Updates, All platforms



AIX (Power-64)6.1 (Base - TL6)TL7 and higher is supported

7.1 (Base - TL2)TL3 and higher is supported



Solaris (x86-64)10 (Base – Up 8)Update 9 and higher is supported. Solaris 10 NGZ support is continued.
Solaris (x86-32)10All updates
Solaris SPARC10 (Base – Up 8)

Sol 8 & 9 Branded Zones on Sol 10

Update 9 and higher is supported. Solaris 10 NGZ support is continued. Solaris 8 & 9 Branded Zones are no longer supported.



HP-UX (IA 64)11 iv2 (11.23)All patches



MacOS10.5, 10.6All platforms

Operating System discontinuance for ClearQuest:

ProductVersionComments



Microsoft Windows 7 (Base)SP1 and higher is supported

Server 2008All editions

Server 2008 R2All editions

Server 2008 SP2All editions



RHEL5All updates, All platforms



AIX6.1 (Base - TL6)TL7 and higher is supported

7.1 (Base - TL2)TL3 and higher is supported



Solaris SPARC10 (Base – Up 8)Update 9 and higher is supported.

Virtualization discontinuance:

ProductVersionComments



VMWare ESX/ESXi4, 4.1All editions


Application Server discontinuance:
ProductVersionComments



IBM HTTP Server (IHS) 8.0, 8.5All editions
IBM WebSphere Application Server (WAS)8.0, 8.5All editions

Database discontinuance:

ProductVersionComments



DB2 9.7All editions
SQL Server 2008 R2All editions

Browser discontinuance:

ProductVersionComments



Internet Explorer8Client platform only
Mozilla Firefox 31 and older
Client platform only

Integrations discontinuance for ClearCase:

ProductVersionComments



Rational Asset Manager7.5.1, 7.5.1.1All editions.
Cadence Design Framework5.1.4.1, 6.1.3, 6.1.4
IBM Rational Collaborative Lifecycle Management (CLM)4.0, 4.0.0.1, 4.0.0.2, 4.0.1
Microsoft Office2007, 2010
Microsoft Visual Studio Integration with ClearCase2010
Rational BuildForge7.1.2.1 and 7.1.3All Editions
Rational Method Composer7.5.1.1
Rhapsody7.5, 7.6, and 8.0
Rational Team Concert3.*, 4.*
WebSphere Applications Server Developer Tools for Eclipse8.5, 8.5.1
IBM Eclipse SDK3.6, 3.7*, 4.2*, 4.3*
Borland JBuilder 10, 2008All editions
IBM Java SDK6.0.9.3, 6.0.13, 6.0.15.1, 6.0.1, 6.1
Rational Insight1.1
Rational Publishing Engine1.1.1, 1.1.2
Rational DOORS9.3, 9.4
Rational Test RealTime7.5.0.6

Integrations discontinuance for ClearQuest:

ProductVersionComments



Rational Asset Manager7.5.1, 7.5.1.1All editions
IBM Rational Collaborative Lifecycle Management (CLM)4.0, 4.0.0.1, 4.0.0.2, 4.0.1
Rational BuildForge7.1.2.1 and 7.1.3All Editions
Rational Insight1.1
Rational Publishing Engine1.1.1, 1.1.2
Rational DOORS9.3, 9.4
Rational ReqPro7.1.2, 7.1.3
Interoperability discontinuance (applies to ClearCase only):
ProductVersionComments



Samba3.4.x, 3.5.x, 3.6.x
Shaffer Solutions DiskAccess and DiskAccess Lite6
Symantec Veritas 5

ClearCase runs on a number of file servers; refer to Technote 1971394 for information about the file server support policy.

Product Components discontinued from support:

ProductComments
ClearCase UCM–CQ local integration (SQUID)Replaced by the UCM-CQ OSLC integration

Note: "Discontinued from support" means that no new operating system releases, product improvements, or requests for enhancements (RFEs) will be supported for these platforms in this version. In addition, no new software patches will be made available for these platforms in this version. However, IBM Rational will make reasonable efforts to offer continued Customer Support services for usage calls and existing software patches.


IBM Software Support Lifecycle


It is the intent of IBM Rational to support each product release for five years beginning at the date the product is made available for purchase (general availability date) and to provide maintenance support during that period. For more information, refer to the IBM Software Support Lifecycle page.


All statements regarding IBM Rational’s Software Support Lifecycle are subject to change or withdrawal without notice. Product plans or features referenced in this document may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. All statements regarding IBM future direction or intent are subject to change or withdrawal without notice and represent goals and objectives only. All information is provided on an “as is” basis, without any warranty of any kind.

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Document Information

Modified date:
17 June 2018

UID

swg21974374