IBM Support

Cleanup of Instant Access or Test restore fails when vSphere automatically creates a vCLS VM on the datastore

Troubleshooting


Problem

After completion of an Instant Access restore or Test restore in IBM Spectrum Protect Plus, cleanup of the Active Resource fails during the removal of the NFS datastore in the vSphere environment. 

Symptom

The cleanup phase of the restore operation fails with following messages in the joblog:

Error <date> CTGGA1469 Failed to remove datastore (<datastore name>). Error = (HypervisorVolumeRemoveException).
Error <date> CTGGA0939 Failed to remove datastore (<datastore name>). Exception (com.catalogic.ecx.serviceprovider.common.hypervisor.exception.HypervisorVolumeRemoveException) reports: (There are resouces in use on datastore <datastore name>. Remove the resources before retrying the operation.) An error has occured during the restore job.

Document Location

Worldwide


[{"Type":"MASTER","Line of Business":{"code":"LOB69","label":"Storage TPS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"ARM Category":[{"code":"a8m0z0000001jgyAAA","label":"Troubleshooting"}],"ARM Case Number":"TS006982071","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

More support for:
IBM Spectrum Protect Plus

Component:
Troubleshooting

Software version:
All Versions

Document number:
6495831

Modified date:
15 October 2021

UID

ibm16495831

Manage My Notification Subscriptions