Troubleshooting
Problem
Older versions of ServeRAID-M Installation and User's Guides contain instructions in the section "Transferring Cached Data from a Failed Controller" that do not apply to the ServeRAID controllers listed below. ServeRAID M5014 SAS/SATA Controller,Option 46M0916 ServeRAID M5015 SAS/SATA Controller, Option 46M0829 ServeRAID M5025 SAS/SATA Controller, Option 46M0830 ServeRAID-MR10M SAS/SATA Controller, Option 43W4339 ServeRAID-MR10i SAS/SATA Controller, Option 43W4296 ServeRAID-MR10is Vault SAS/SATA Controller, Option 44E8695 ServeRAID-MR10k SAS/SATA Controller, Option 43W4280 If one of these controllers is defective and needs to be replaced, there is no way to transfer any cache data to the replacement controller.
Resolving The Problem
Source
RETAIN tip: H206056
Symptom
Older versions of ServeRAID-M Installation and User's Guides contain instructions in the section "Transferring Cached Data from a Failed Controller" that do not apply to the ServeRAID controllers listed below.
| ServeRAID M5014 SAS/SATA Controller, option 46M0916 ServeRAID M5015 SAS/SATA Controller, option 46M0829 ServeRAID M5025 SAS/SATA Controller, option 46M0830 ServeRAID-MR10M SAS/SATA Controller, option 43W4339 ServeRAID-MR10i SAS/SATA Controller, option 43W4296 ServeRAID-MR10is Vault SAS/SATA Controller, option 44E8695 ServeRAID-MR10k SAS/SATA Controller, option 43W4280 |
If one of these controllers is defective and needs to be replaced, there is no way to transfer any cache data to the replacement controller.
Affected configurations
The system may be any of the following IBM servers:
- System x3100 M4, type 2582, any model
- System x3200 M2, type 4367, any model
- System x3200 M2, type 4368, any model
- System x3200 M3, type 7327, any model
- System x3200 M3, type 7328, any model
- System x3250 M2, type 4190, any model
- System x3250 M2, type 4191, any model
- System x3250 M2, type 4194, any model
- System x3250 M3, type 4251, any model
- System x3250 M3, type 4252, any model
- System x3250 M3, type 4261, any model
- System x3250 M4, type 2583, any model
- System x3350, type 4192, any model
- System x3350, type 4193, any model
- System x3400 M2, type 7836, any model
- System x3400 M2, type 7837, any model
- System x3400 M3, type 7378, any model
- System x3400 M3, type 7379, any model
- System x3400, type 7973, any model
- System x3400, type 7974, any model
- System x3400, type 7975, any model
- System x3400, type 7976, any model
- System x3455, type 7940, any model
- System x3455, type 7941, any model
- System x3500 M2, type 7839, any model
- System x3500 M3, type 7380, any model
- System x3500 M4, type 7383, any model
- System x3500, type 7977, any model
- System x3550 M2, type 4198, any model
- System x3550 M2, type 7946, any model
- System x3550 M3, type 4254, any model
- System x3550 M3, type 7944, any model
- System x3550 M4, type 7914, any model
- System x3550, type 1913, any model
- System x3550, type 7978, any model
- System x3620 M3, type 7376, any model
- System x3630 M3, type 7377, any model
- System x3650 M2, type 4199, any model
- System x3650 M2, type 7947, any model
- System x3650 M3, type 4255, any model
- System x3650 M3, type 7945, any model
- System x3650, type 1914, any model
- System x3650, type 7979, any model
- System x3655, type 7943, any model
- System x3655, type 7985, any model
- System x3690 X5, type 7147, any model
- System x3690 X5, type 7148, any model
- System x3690 X5, type 7149, any model
- System x3690 X5, type 7192, any model
- System x3755 M3, type 7164, any model
- System x3755, type 7163, any model
- System x3755, type 8877, any model
- System x3850 M2, type 7141, any model
- System x3850 M2, type 7144, any model
- System x3850 M2, type 7233, any model
- System x3850 M2, type 7234, any model
- System x3850 X5, type 7143, any model
- System x3850 X5, type 7145, any model
- System x3850 X5, type 7146, any model
- System x3850 X5, type 7191, any model
- iDataPlex dx340 Server, type 6389, any model
- iDataPlex dx340 Server, type 7832, any model
- iDataPlex dx360 M2 Server, type 6380, any model
- iDataPlex dx360 M2 Server, type 7321, any model
- iDataPlex dx360 M2 Server, type 7323, any model
- iDataPlex dx360 M3 Server, type 6391, any model
The system is configured with one or more of the following IBM options:
- ServeRAID M5014 SAS/SATA Controller, option 46M0916, CRU 46M0918
- ServeRAID M5015 SAS/SATA Controller, option 46M0829, CRU 46M0851
- ServeRAID M5025 SAS/SATA Controller, option 46M0830, CRU 46M0854
- ServeRAID-MR10M SAS/SATA Controller, option 43W4339, CRU 43W4341 - Adapter
- ServeRAID-MR10i SAS/SATA Controller, option 43W4296, CRU 43W4297 - Adapter
- ServeRAID-MR10ie (CIOv) Controller for IBM BladeCenter, option 46C7167, any CRU
- ServeRAID-MR10is Vault SAS/SATA Controller, option 44E8695, CRU 44E8696 - Adapter
- ServeRAID-MR10k SAS/SATA Controller, option 43W4280, CRU 43W4282 - Adapter
This tip is not software specific.
Document Location
Worldwide
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Document Information
Modified date:
02 November 2020
UID
ibm1MIGR-5090866