Flashes (Alerts)
Abstract
The viewer will load as expected but carrying out subsequent action within the viewer leads to the browser running out of memory and locking up completely. Any containing application is also affected and the browser must be restarted once the issue occurs.
The issue is not present in versions prior to 5.0.3 iFix5
Content
The Daeja ViewONE engineering team has now provided a permanent solution that allows ViewONE Virtual to function when running under Chrome 71+
The fix is available in the following branches of ViewONE Virtual releases:
IBM Daeja ViewONE Virtual 5.0.3 iFix12
IBM Daeja ViewONE Virtual 5.0.4 iFix11
IBM Daeja ViewONE Virtual 5.0.5 iFix 1
So apply the appropriate fix pack for the current version you are using and if you are an IBM Content Navigator user, here are the steps for upgrading just the viewer component in ICN:
http://www-01.ibm.com/support/docview.wss?uid=swg21997332
Note: If you use ViewONE Virtual through entitlement to IBM Content Navigator, you may not have direct access to the Daeja ViewONE fix packs on IBM Fix Central. If you find this is the case, any support engineer can get this download for you and deliver the Daeja ViewONE Fix pack to you via an existing open support ticket so please supply your ICN ping page along with the request if you need the fix pack uploaded directly.
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Document Information
Modified date:
26 September 2022
UID
ibm10787493