Changing the tw_admin password in IBM Business Process Manager (BPM) after installation

Troubleshooting

Problem

After your install IBM Business Process Manager, you attempt to change the tw_admin password value. However, the following error occurs in the SystemOut.log file: CWLLG2003E: GetSubject for userName=tw_admin failed in ServiceLocator.

Symptom

The complete error in the SystemOut.log file is:
CWLLG2003E: GetSubject for userName=tw_admin failed in ServiceLocator. Error: javax.naming.AuthenticationException: Login failed: com.ibm.websphere.security.auth.WSLoginFailedException: CWWIM4512E The password match failed. [Root exception is com.ibm.websphere.security.auth.WSLoginFailedException: CWWIM4512E The password match failed.].
javax.naming.AuthenticationException: Login failed: com.ibm.websphere.security.auth.WSLoginFailedException: CWWIM4512E The password match failed. [Root exception is com.ibm.websphere.security.auth.WSLoginFailedException: CWWIM4512E The password match failed.]
[..]
Caused by: com.ibm.websphere.security.auth.WSLoginFailedException: CWWIM4512E The password match failed.
[..]
Caused by: com.ibm.websphere.security.PasswordCheckFailedException: CWWIM4512E The password match failed.

[{"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Security","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"8.0;7.5.1.1;7.5.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Security","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"8.0;7.5.1.1;7.5.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSFTBX","label":"IBM Business Process Manager Express"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Security","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"8.0;7.5.1.1;7.5.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Historical Number

79260;499;000

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Document Information

Modified date:
28 April 2025

UID

swg21619258

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