IBM Support

Changing timeout values to allow import of large files to InfoSphere Business Glossary or to InfoSphere Information Governance Catalog

Troubleshooting


Problem

Importing large business glossary files, such as the XML files provided with IBM Industry Models, might fail due to exceeding the timeout values set in WebSphere Application Server and InfoSphere Information Server. You can change these values so that the import succeeds.

Symptom

You receive either of the following messages:
  • Errors occurred while importing data from the filetype.
    where filetype is XML, CSV or XMI.

or
  • Undefined error occurred.

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSZJPZ","label":"IBM InfoSphere Information Server"},"Component":"Information Governance Catalog","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"9.1;8.7;8.5;11.7;11.5;11.3","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Product":{"code":"SSZJPD","label":"InfoSphere Business Glossary"},"Component":" ","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"9.1.0.1;9.1;8.7.0.1;8.7;8.5.0.3;8.5.0.2;8.5.0.1;8.5","Edition":"","Line of Business":{"code":"","label":""}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
25 April 2025

UID

swg21621492