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Changing a Password for Another User

Question & Answer


Question

Changing a Password for Another User

Answer


Changing a Password for Another User

Before you begin

Only a user with a Company Administratorrole can perform this procedure.

About this task

Users can change their own passwords and can request temporarypasswords from Sterling Customer Center ifthey forget their passwords. Use this procedure to change the passwordfor another user.

Procedure

To change a password for another user follow these steps:

  1. From the Sterling Customer Center mainpage click Edit Profile near the top rightof the screen. The View User Details page is Displayed.
  2. From the Administration menu click ManageUsers.
  3. Enter the email address of the user account and click Submit.
  4. Select the user to display the details of the account.
  5. From the Contact Info tab select ChangePassword.
  6. In the New Password field entera new password for the user.
    Note: For information aboutpassword requirements select password format.
  7. In the Confirm New Password fieldenter the new password again and then click Save.A confirmation message is displayed.
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Document Information

More support for:
Sterling Total Payments for Financial Services

Software version:
All Versions

Document number:
759485

Modified date:
08 December 2018

UID

ibm10759485

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