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Changing Contact Information for a User

Question & Answer


Question

Changing Contact Information for a User

Answer

Changing Contact Information for a User

Before you begin

Onlya user with a Company Administrator role can perform this procedure.

About this task

Use this procedure to update contact information for anotheruser account and reset user passwords.

Procedure

To change the contact information for a user followthese steps:

  1. From the Sterling Customer Center mainpage click Edit Profile near the top rightof the screen. The View User Details page is displayed.
  2. From the Administration menu click ManageUsers.
  3. Enter the email address of the user account and click Submit.
  4. Select the user to display the details of the account.
  5. From the Contact Info tab click Edit todisplay the Edit User Details page.
  6. Modify any of the user information and click Save toupdate the account in Sterling Customer Center. A confirmationmessage is displayed.
    Note: If you edit your own informationto change your role from Company Administrator to Company User youwill not be able to change your role back to Company Administrator.You must contact Customer Support to change your role for you.
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Document Information

Modified date:
08 December 2018

UID

ibm10759481

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